Terms And Conditions

Welcome to easygoservice.com. Please read these conditions carefully before using the Easygoservice.com website. By using the Easygoservice.com website, you signify your agreement to be bound by these conditions.

Conditions Relating to Your Use of Easygoservice.com

1. Your Account

If you use the website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer to prevent unauthorised access to your account. You agree to accept responsibility for all activities that occur under your account or password. You should take all necessary steps to ensure that the password is kept confidential and secure and should inform us immediately if you have any reason to believe that your password has become known to anyone else, or if the password is being, or is likely to be, used in an unauthorised manner. Please ensure that the details you provide us with are correct and complete and inform us immediately of any changes to the information that you provided when registering. You can access and update much of the information you provided us with in the ‘My Account’ area of the website. You agree and acknowledge that you will use your account on the website to purchase products only for your personal use.

2. Privacy

The personal information / data provided to us by you during the course of usage of Easygoservice.com will be treated as strictly confidential and in accordance with the Privacy Notice and applicable laws and regulations. If you object to your information being transferred or used, please do not use the website.

3. E-Platform for Communication

You agree, understand and acknowledge that the website is an online platform that enables you to purchase products listed on the website at the price indicated therein at any time from any location mentioned in our checkout page. You further agree and acknowledge that Easygoservice is only a facilitator and is not and cannot be a party to or control in any manner any transactions on the website. Accordingly, the contract of sale of products on the website shall be a strictly bipartite contract between you and the sellers on Easygoservice.com.

4. Access to Easygoservice.com

We will do our utmost to ensure that availability of the website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed. Also, your access to the website may also be occasionally suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services at any time without prior notice. We will attempt to limit the frequency and duration of any such suspension or restriction.

5. Licence for website access

Subject to your compliance with these Conditions of Use and payment of applicable fees, if any, Easygoservice Seller Services Private Limited grants you a limited licence to access and make personal use of this website, but not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Easygoservice Seller Services Private Limited and / or its affiliates, as may be applicable. This licence does not include any resale or commercial use of this website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of this website or its contents; any downloading or copying of account information for the benefit of another seller; or any use of data mining, robots, or similar data gathering and extraction tools.

This website or any portion of this website (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without express written consent of Easygoservice Seller Services Private Limited and / or its affiliates, as may be applicable.

You may not frame or use framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Easygoservice.com and its affiliates without express written consent. You may not use any meta tags or any other “hidden text” utilising Easygoservice Seller Services Private Limited’s or its affiliates’ names or trademarks without the express written consent of Easygoservice Seller Services Private Limited and / or its affiliates, as applicable. Any unauthorised use terminates the permission or license granted by Easygoservice Seller Services Private Limited and / or its affiliates, as applicable.

You are granted a limited, revocable, and non-exclusive right to create a hyperlink to the Welcome page of Easygoservice.com as long as the link does not portray Easygoservice Seller Services Private Limited, Easygoservice.com, their affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Easygoservice.com logo or other proprietary graphic or trademark as part of the link without express written consent of Easygoservice Seller Services Private Limited and / or its affiliates, as may be applicable

6. Your Conduct

You must not use the website in any way that causes, or is likely to cause, the website or access to it to be interrupted, damaged or impaired in any way You understand that you, and not Easygoservice.com, are responsible for all electronic communications and content sent from your computer to us and you must use the website for lawful purposes only. You must not use the website for any of the following:

  • for fraudulent purposes, or in connection with a criminal offense or other unlawful activity
  • to send, use or reuse any material that does not belong to you; or is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging or in breach of copyright, trademark, confidentiality, privacy or any other proprietary information or right; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, political campaigning, commercial solicitation, chain letters, mass mailings or any “spam
  • to cause annoyance, inconvenience or needless anxiety

7. Reviews, comments, communications and other content

Users of this website may post reviews, comments and other content; send communications; and submit suggestions, ideas, comments, questions, or other information, as long as the content is not illegal, obscene, abusive, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties, or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of “spam.” In the event a user uses a false e-mail address, impersonates any person or entity, or otherwise misleads as to the origin of any content. Easygoservice.com reserves the right (but not the obligation) to remove, refuse, delete or edit any content that in the sole judgement of Easygoservice.com violates these Conditions of use and, or terminate your permission to access or use this website.

8. Claims against Objectionable Content

Because Easygoservice.com lists numerous products for sale offered by sellers on the website and hosts many comments, it is not possible for us to be aware of the contents of each product listed for sale, or each comment or review that is displayed. Accordingly, Easygoservice.com operates on a “notice and takedown” basis. If you believe that any content on the website is illegal, offensive (including but not limited to material that is sexually explicit content or which promotes racism, bigotry, hatred or physical harm), deceptive, misleading, abusive, indecent, harassing, blasphemous, defamatory, libelous, obscene, pornographic, pedophilic or menacing; ethnically objectionable, disparaging; or is otherwise injurious to third parties; or relates to or promotes money laundering or gambling; or is harmful to minors in any way; or impersonates another person; or threatens the unity, integrity, security or sovereignty of India or friendly relations with foreign States; or objectionable or otherwise unlawful in any manner whatsoever; or which consists of or contains software viruses, (” Objectionable Content “), please notify us immediately, Easygoservice.com will make all reasonable endeavours to remove such Objectionable Content complained about within a reasonable time.

9. Copyright, authors’ rights and database rights

All content included on the website, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Easygoservice Seller Services Private Limited, its affiliates or its content suppliers and is protected by India and international copyright, authors’ rights and database right laws. The compilation of all content on this website is the exclusive property of Easygoservice Seller Services Private Limited and its affiliates and is protected by laws of India and international copyright and database right laws. All software used on this website is the property of Easygoservice Seller Services Private Limited, its affiliates or its software suppliers and is protected by India and international copyright and author’ rights laws.

You may not systematically extract/ or re-utilise parts of the contents of the website without Easygoservice Seller Services Private Limited and / or its affiliate’s (as may be applicable) express written consent. In particular, you may not utilise any data mining, robots, or similar data gathering and extraction tools to extract (whether once or many times) for re-utilisation of any substantial parts of this website, without Easygoservice Seller Services Private Limited and / or its affiliate’s (as may be applicable) express written consent. You may also not create and/ or publish your own database that features substantial (eg: prices and product listings) parts of this website without Easygoservice Seller Services Private Limited and / or its affiliate’s (as may be applicable) express written consent.

10. Intellectual Property Claims

Easygoservice Seller Services Private Limited and its affiliates respect the intellectual property of others. If you believe that your intellectual property rights have been used in a way that gives rise to concerns of infringement, please notify us.

11. Disclaimer

You acknowledge and undertake that you are accessing the services on the website and transacting at your own risk and are using your best and prudent judgment before entering into any transactions through the website. You further acknowledge and undertake that you will use the website to order products only for your personal use and not for business purposes. We shall neither be liable nor responsible for any actions or inactions of sellers nor any breach of conditions, representations or warranties by the sellers or manufacturers of the products and hereby expressly disclaim and any all responsibility and liability in that regard. We shall not mediate or resolve any dispute or disagreement between you and the sellers or manufacturers of the products.

We further expressly disclaim any warranties or representations (express or implied) in respect of quality, suitability, accuracy, reliability, completeness, timeliness, performance, safety, merchantability, fitness for a particular purpose, or legality of the products listed or displayed or transacted or the content (including product or pricing information and/or specifications) on the website. While we have taken precautions to avoid inaccuracies in content, this website, all content, information (including the price of products), software, products, services and related graphics are provided as is, without warranty of any kind. We do not implicitly or explicitly support or endorse the sale or purchase of any products on the website. At no time shall any right, title or interest in the products sold through or displayed on the website vest with Easygoservice nor shall Easygoservice have any obligations or liabilities in respect of any transactions on the website.

12. Communications

When you visit Easygoservice.com, you are communicating with us electronically. You will be required to provide a valid phone number while placing an order with us. We may communicate with you by e-mail, SMS, phone call or by posting notices on the website or by any other mode of communication. For contractual purposes, you consent to receive communications (including transactional, promotional and/or commercial messages), from us with respect to your use of the website and/or your order placed on the website.

13. Losses

We will not be responsible for any business loss (including loss of profits, revenue, contracts, anticipated savings, data, goodwill or wasted expenditure) or any other indirect or consequential loss that is not reasonably foreseeable to both you and us when you commenced using the website.

14. Alteration of Service or Amendements to the Conditions

We reserve the right to make changes to our website, policies, and these Conditions of Use at any time. You will be subject to the policies and Conditions of Use in force at the time that you use the website or that you order goods from us, unless any change to those policies or these conditions is required to be made by law or government authority (in which case it will apply to orders previously placed by you). If any of these conditions is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.

15. Events beyond our reasonable control

We will not be held responsible for any delay or failure to comply with our obligations under these conditions if the delay or failure arises from any cause which is beyond our reasonable control. This condition does not affect your statutory rights.

16. Waiver

If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.

17. Governing law and Jurisdiction

These conditions are governed by and construed in accordance with the laws of India.

18. Products and Payments

  • Goods and services will be provided to the customers on consideration paid by the customer
  • Customer is obliged to make payment as displayed on Easygogrocery against the products purchased through available online or offline mode of payment.

19. Delivery

  • Presently we deliver in Silchar, Assam only. We are covering delivery only upto the below mentioned locations – 
  1. SILCHAR MEDICAL COLLEGE, Hailakandi Road
  2. NAGATILLA, Sonai Road
  3. ASHRAM ROAD POINT
  4. CHIROKADI POINT
  5. RANGPUR – I
  6. MAULGRAM
  7. RAIGARH, Tarapur 
  • Incase of bad road condition, the logistics is bound to reach physically as close as possible to the customers shipping address
  • If the delivery location is unreachable, the delivery person will drop the package at the nearest possible point. 

20. Order Timings

  • Any order received between 10 am to 4pm has to be delivered on the same day preferably within 2 to 4 hours of order received , while delivery for orders received after 4pm can be pushed onto the next working day according to convenience. 
  • Goods and services will be provided to the customers on consideration paid by the customer
  • Customer is obliged to make payment as displayed on Easygogrocery against the products purchased through available online or offline mode of payment.
  • Any order received between 10 am to 4pm has to be delivered on the same day preferably within 2 to 4 hours of order received , while delivery for orders received after 4pm can be pushed onto the next working day according to convenience. 
  • The logistics is bound to reach physically as close as possible to the customers shipping address